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Privacy Policy

The following information outlines the Privacy Policy for anyone provided with therapy by Dr Sally Ward. This policy is in place to ensure that information collected by Dr Ward during your assessment and treatment at Wharfedale Psychology & Psychotherapy Practice (WPPP) is used in an appropriate and secure way. Dr Ward is registered with the Information Commissioner's Office.

Information Gathered

Over the course of treatment at WPPP, information is gathered that allows Dr Ward to make an informed professional decision as to the most appropriate assessment and treatment methods to be used. This information will include basic demographic data (e.g. name, date of birth, address, etc), as well as other information that is considered relevant. This will usually include the following:

  • The nature of the problem for which you are presenting;
  • Areas of behaviour related to the presenting problems;
  • A history of the presenting problem;
  • A family history of relevant information; and
  • Other information deemed necessary to make an informed clinical judgement about the nature of the presenting complaint and other relevant factors

Confidentiality of Information

Generally, all information gathered over the course of assessment and treatment remains confidential. There are several notable exceptions, however, to this confidentiality:

  • As with all practitioners Dr Ward, discusses her caseload with an experienced Clinical supervisor in a supervisory relationship to ensure best practice. Information on the nature of the case (though not full identifying information) is shared with the practitioner's supervisor;
  • In the event that Dr Ward forms the professional opinion that either the client, or another individual is a risk for significant harm, a moral obligation may exist to act on this information with the aim of preventing such harm;
  • In the event that a file is subpoenaed to court;
  • In the event that a client gives permission to share their information by completing and signing a written consent form.

Use of Information

Information gathered by Dr Ward is used exclusively for one purpose

  • For the formation of opinion which is used to guide assessment and treatment for the presenting complaint.

Security of Information

Information provided to Dr Ward is held both in a paper format and limited information extending only to name, address, phone number and e-mail is held on password protected computer. All paper files are held within WPPP in locked offices, in locked filing cabinets or held electronically in a secure manner. Files only leave WPPP when they do not have identifiable information on them.

All information will be deleted according to professional guidelines. Paper files are confidentially destroyed using a registered shredding company after a period of 7 years. Computerised data is deleted as soon as it is no longer required.

Obtaining Information

Requests for information may be made to Dr Sally Ward. Requests should be specific as to the exact information required, and should be acknowledged within 14 days in writing. Once a request for information is received, Dr Sally Ward will conduct a thorough review and collate the information in an appropriate manner to ensure adequate and full understanding on the part of the requesting person.

Procedure for Complaint/Rectifying Information

Official complaints or requests to change inaccurate or erroneous information should be made to Dr Sally Ward, WPPP. In such cases Dr Sally Ward will conduct a review of the information held at WPPP and make every effort to ensure that such information is accurate.